Last updated: October 31, 2025
By accessing, using, or creating an account on this website (the "Site"), operated by Home Solutions Depot Plus ("we", "our", "us"), you agree to comply with and be bound by these Terms & Conditions ("Terms"). If you do not agree, please discontinue use of the Site.
By continuing to use the Site after revisions are posted, you acknowledge and accept such updates. We reserve the right to deny, restrict, or terminate access to the Site at any time without prior notice for maintenance, policy violations, or business reasons.
These Terms govern:
We may revise these Terms at any time. Updated versions take effect once posted on the Site. Any material changes will include an updated "Last Updated" date, and continued use after such posting constitutes acceptance. We reserve the right to modify or discontinue any aspect of the Site or services without liability.
All definitions apply equally to singular and plural forms.
To use the Site, you must:
If you are under 18 years old, you must obtain consent from a parent or legal guardian before using the Site.
We may monitor activity and report suspicious or unlawful conduct to the appropriate authorities.
We strive to ensure product descriptions, images, and pricing are accurate. However:
All personal information is processed in accordance with our Privacy Policy and the Data Privacy Act (RA 10173). You may request account deletion subject to verification. Accounts inactive for more than 12 months may be terminated without prior notice.
An order shall be deemed accepted only upon issuance of an electronic confirmation or successful payment acknowledgment. Refunds for cancelled or rejected orders shall be processed within seven (7) working days in accordance with DTI DAO 02-06. We reserve the right to cancel or void orders resulting from technical errors, system glitches, or suspected fraud, even after payment, provided that a full refund is issued.
Risk of loss or damage passes to the buyer upon confirmed receipt of the product, except where otherwise required by law. Delivery timelines are estimates only, and we are not responsible for courier delays or acts beyond our reasonable control.
Once selling becomes active, a formal Returns and Refund Policy will be posted, aligned with the Philippine Consumer Act (RA 7394). This will include product warranty coverage, defective item handling, and refund procedures.
Customers shall have the right to return or request replacement for defective, wrong, or damaged products within seven (7) days of receipt, as provided by DTI and RA 7394. Consumable, customized, or clearance items are not eligible for return or refund unless defective. Returned products must be unused, in original packaging, and with complete accessories.
Except where expressly provided: The Site and its contents are provided "as is" and "as available." We disclaim all implied warranties to the maximum extent permitted by law. Except as required by applicable law, including statutory product warranties under RA 7394. We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free.
To the fullest extent permitted by law: We are not liable for indirect, incidental, or consequential damages. Our total liability for any claim will not exceed the total amount you paid within the past 12 months. Nothing in these Terms shall limit liability for gross negligence, fraud, or willful misconduct.
You agree to indemnify and hold Home Solutions Depot Plus harmless against any claims, damages, or legal costs arising from misuse of the Site, breach of these Terms, fraudulent activity, or violations of law. This indemnity obligation shall survive the termination or expiration of your account or use of the Site and shall apply subject to applicable laws and regulations.
All content (logos, text, images, graphics, layouts, and software) on the Site is owned by or licensed to Home Solutions Depot Plus. Reproduction, distribution, or modification without permission is strictly prohibited. Unauthorized use may result in civil and criminal prosecution under the Intellectual Property Code (RA 8293). Exceptions apply for fair use or rights granted under law.
You may withdraw consent at any time by written notice or through your account settings, subject to legal retention requirements. Our designated Data Protection Officer (DPO) may be contacted via customerservice@homesolutions.com.ph. We may use anonymized or aggregated data for analytics and service improvement.
By using the Site, you consent to electronic records, contracts, and signatures under the Electronic Commerce Act of the Philippines (RA 8792). Submission of electronic forms or orders constitutes a binding agreement. Electronic acknowledgments and transaction logs shall be considered valid and conclusive evidence of communications and orders.
All identity verification activities shall comply with the Data Privacy Act (RA 10173). We may blacklist devices, IP addresses, or accounts associated with repeated fraudulent or abusive behavior.
Violations may result in suspension, account termination, forfeiture of pending orders or credits, and referral to law enforcement authorities.
Any third-party link, courier service, or payment processor is independent. We are not responsible for their content, performance, or policies. Third-party terms and privacy policies apply separately, and you are encouraged to review them before using such services. We are not liable for any loss, delay, or damage resulting from third-party errors, failures, or outages.
We are not liable for failure or delay caused by events beyond reasonable control (e.g., natural disasters, war, cyber-attacks, government restrictions). Examples include pandemics, lockdowns, supply chain disruptions, power outages, or telecommunications failures. Our obligations shall be suspended, not terminated, during the duration of such events.
These Terms are governed by the laws of the Republic of the Philippines. You agree to the exclusive jurisdiction of courts located in or nearest to General Santos City for any dispute. Before filing any formal legal action, both parties agree to attempt amicable settlement or mediation pursuant to the Alternative Dispute Resolution Act of 2004 (RA 9285). You agree to first contact our Customer Service for resolution before resorting to legal proceedings.
If any provision of these Terms is deemed invalid, the remaining provisions will continue to be enforceable.
These Terms, along with the Privacy Policy and any posted policies, constitute the entire agreement between you and Home Solutions Depot Plus.
For any questions or concerns regarding these Terms:
Please use these channels for concerns regarding orders, privacy requests, or dispute resolution inquiries.